Dongkrak Pelayanan Pelanggan, PLN Hadirkan Jumantrik dan KPL

Aboutbanten.com, Serpong -Dalam rangka peringatan Hari Pelanggan Nasional, PT PLN (Persero) Unit Induk Distribusi Banten Unit Pelaksana Pelayanan Pelanggan (UP3) Serpong melaksanakan Penutupan CSR Inspeksi Pelanggan dan Deklarasi Komunitas Peduli Listrik (KPL) di kampung Binong, Kabupaten Tangerang, Rabu (04/09/2019).

Kegiatan yang bertempat di Kampung Hijau Kemuning Binong dihadiri langsung oleh Direktur Bisnis Regional Jawa Bagian Barat, Direktur Keuangan General Manager PLN UID Banten, Manager PLN UP3 Serpong, Direksi PT Haleyora Power, Direksi PT Indonesia Comnets Plus, Ketua PIKK PLN UID Banten, Ketua PIKK PLN UP3 Serpong, Asda II Bidang Ekonomi dan Pembangunan Kabupaten Tangerang, Camat Kecamatan Karawaci, Lurah Kelurahan Binong.

Pada kegiatan ini diresmikan Komunitas Peduli Listrik dan Juru Pemantauan Listrik (Jumantrik) yang menurut Direktur Bisnis Regional Jawa Bagian Barat, Haryanto W.S., dapat semakin mendekatkan jarak antara PLN.

Foto suasana kegiatan penutupan CSR Inspeksi Pelanggan dan Deklarasi Komunitas Peduli Listrik (KPL) dalam rangka memperingati Hari Pelanggan Nasional (HPN) 2019 pada Rabu (04/09/2019) di wilayah Binong Permai Kel. Binong Kec. Curug Kab.Tangerang.

“Dengan adanya Jumantrik dan komunitas peduli listrik ini jarak antara komunikasi PLN dengan masyarakat dan pelanggan semakin dekat, sehingga kami harapkan Jumantrik dan komunitas peduli listrik ini bisa selain mengawasi kelistrikan disini, bisa memberikan saran-saran ke warganya bahkan kemudian menjembatani hubungan dengan PLN untuk PLN bisa memberikan layanan atau perhatian kepada daerah ini”.

Hal senada juga diungkapkan Asda II Ekonomi dan Pembangunan Kabupaten Tangerang, Yusuf Hermawan, bahwa dengan kegiatan ini masyarakat menjadi lebih paham tentang pentingnya ketenagalistrikan.

“Kami atas nama pemerintah daerah mengucapkan banyak terima kasih, karena selama ini masyarakat tidak begitu paham kaitan dengan masalah instalasi maka pada hari ini mereka mendapatkan pelayanan terutama instalasi dan banyak sekali rumah-rumah ini belum ada groundingnya, adajuga yang terpasang grounding, tapi tidak nempel di bawah, dan itu mempengaruhi dari penggunaan listrik dan berbahaya” ujarnya.

BACA JUGA : Ini Penjelasan PLN Saat Listrik Padam Se-Jawa

“Ini memberdayakan masyarakat sekitar supaya paham terkait kelistrikan ini, dilatih secara gratis tentang masalah kelistrikan ini, geraknya nanti mereka turut memantau terhadap masalah kelistrikan dilingkungannya dan melaporkan secara online melalui aplikasi PLN” Tutupnya.

Selain peresmian Komunitas Peduli Listrik dan Jumantrik, PLN UID Banten memberikan bantuan fasilitas umum berupa 24 unit/titik PJU yang terdiri dari Tiang Tumpu, Bracket, Bola Lampu, serta Mural Edukasi Kelistrikan dan fasilitas Internet Gratis.

Dalam rangkaian Peringatan Hari Pelanggan Nasional, Direksi PLN juga melakukan kunjungan ke PT Gajah Tunggal dan PT Asia Plast serta turun ke jalan untuk memberikan bunga dan coklat ke masyarakat yang berada di wilayah kerja PLN UID Banten sebagai bentuk terima kasih kepada masyarakat.

Tiada hari tanpa senyum. Senyum kami untuk senyum pelanggan. Tambah senyum, karena dalam rangkaian Hari Pelanggan Nasional ada: Pemeriksaan Instalasi dan Pemasangan Grounding untuk 1.774 Lembaga Pendidikan Non Komersial, Sapa Pelanggan, Kejutan “Tok Tok Wow”, Dialog dengan Lembaga Konsumen. (Eyza)

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172 Comments on “Dongkrak Pelayanan Pelanggan, PLN Hadirkan Jumantrik dan KPL”

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